Fairmont The Norfolk

★★★★★ · Fairmont Hotels & Resorts

8.8Very good · 447

Harry Thuku Road, Nairobi · Map ·

“Everyone at reception was incredibly friendly and professional. Joseph made our stay unforgettable by arranging an upgrade, decorating...” · 10.0, Thu 9 Jul

Friendly staffGuests say so in their reviews.

Excellent locationGuests say so in their reviews.

Fabulous foodGuests say so in their reviews.

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Cheapest night in the next 14 days marked green · only Elite Trip shows this

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Amenities

Fitness facilitiesWiFi availableFree WiFi FreeParking {'selfParking': True, 'free': Free Parking {'selfParking': True, 'free': Non-smoking roomsAir conditioningFitness center

Location 9.2Excellent location

Harry Thuku Road, Nairobi · · Open in Google Maps

From the airport (NBO)
our transfer with a named driverBook

What guests say

8.8

Very good
447 verified reviews

Cleanliness8.7

Service9.7

Location9.2

Room Quality8.2

Amenities8.2

Value for Money8.6

Food and Beverage9.2

Overall Experience8.7

In short. Very clean hotel.

Dirce, Ghana · Couple8.0

Wed 14 Oct + The location and the building itself were nice. Nice atmosphere in common areas. Nice manicured garden. They had a coffee table book about the building and the people that lived there, I spent good time going through it, would have bought one if they had for sale. − The room was not maintained well, old tv, the chair fabric was tearing, toilet didn’t flush well and shower didn’t stay in the position desired.

Chalice, United States · Couple10.0

Wed 16 Sep The Norfolk is simply exquisite! + Everything about Th Fairmont N4orfolk Hotel is exceptional. When you enter the hotel it is like stepping into a different time poeriod, a time of cullture, leisure, a3nd sophistication. There is a very close attention to detail that makes every experience... − Everything about this hotel is wonderful. There is nothing to dislike.

Elizabeth, United Kingdom · Couple9.0

Sat 12 Sep A comfortable and warm welcome to Nairobi. + Lovely staff, very warm welcome, excellent breakfast, peaceful grounds. − Nothing. It was all great. Perhaps more restaurant choice.

Roberts, United Kingdom · Couple10.0

Sat 5 Sep Outstanding service + Clean and ordered − Nothing

Navraj, United Kingdom · Family10.0

Sun 30 Aug A delightful experience + The Norfolk is a genuine oasis in the heart of Nairobi. Despite being in a busy city, the hotel feels calm and secluded, centred around a beautiful courtyard and gardens that provide a welcome retreat from the bustle outside. The facilities are excellent,...

Mercer, MU · Family9.0

Mon 10 Aug Excellent stay at the Norfolk. + The beautiful gardens and history of the hotel − The rooms could do with a simple refresh

Antonia, CH · Couple8.0

Sun 19 Jul A wonderful stay in the heart of Nairobi! + This historic hotel, dating back to 1904, has a unique charm and a magnificent garden filled with exotic flowers and beautiful trees, creating a peaceful oasis in the city. The rooms are spacious and comfortable, each with a lovely terrace. While the décor...

GustavioB, SA10.0

Fri 17 Jul Best bar in Nairobi! + Cincin Bar is an awesome hotel bar. Gloria is an excellent bartender mixing beautiful drinks. Samuel made the experience great. Thank you!!!

raphalable, EX10.0

Thu 9 Jul What a team! + Everyone at reception was incredibly friendly and professional. Joseph made our stay unforgettable by arranging an upgrade, decorating our room and organising a surprise for us at the restaurant during our stay. All this was to celebrate my girlfriend’s...

Scenic25853147919, UN10.0

Thu 9 Jul Oasis of luxury in the heart of Nairobi + Wonderful peaceful hotel in centre of Nairobi. Rooms were large and luxorious. Great service throughout with all staff being incredibly welcoming and couldn’t do enough for us. The facilities were fabulous; whether lounging in the cincin bar, exercising in...

Questions

What time is check-in?From 02:00 PM to 11:30 PM

Can my child stay?Children welcome

Are pets allowed?No

Is there parking?{'selfParking': True, 'free': True, 'chargeMode': 'free', 'feeAmount': None, 'feePeriod': None, 'location': None, 'reser

Host

Fairmont Hotels & Resorts
Hotels · You book through Elite Trip; the desk answers on WhatsApp before and during your stay. The hotel's phone is on your voucher.

About the hotel

Luxurious Colonial Building Accommodation :

Fairmont The Norfolk is a luxurious retreat nestled in tropical gardens, offering elegantly decorated rooms and spacious suites with modern amenities and garden views.

Dining Variety and Wellness :

Indulge in a culinary journey at 6 restaurants including a modern American steak house, a wine bar, and a poolside eatery. Unwind at the fitness centre with sauna, heated outdoor pool, and pampering massage facilities.

Convenience and Cultural Exploration :

Enjoy free WiFi, shopping tours, and cultural excursions arranged by the 24-hour front desk. Immerse yourself in Kenyan history at the nearby National Museums or opt for a shuttle to explore Nairobi or catch a flight from Jomo Kenyatta International Airport.

Book now for an unforgettable stay at Fairmont The Norfolk!

Good to know

Check inFrom 02:00 PM to 11:30 PM

Check outBefore 12:00 PM

Children and cotsWelcome

PetsNot allowed

Resort fee{'amount': None, 'currency': None, 'period': None}

Managed byFairmont Hotels & Resorts

Before you go

From the hotel

A deposit may be required at the property.

Bring the passport you book with; the hotel checks it at check-in.

Paid to the government of Kenya, not to us 2 things travellers pay or do themselves: visa, insurance, taxes, fees. Tap to see.

These are not in your Elite Trip price and we do not sell them. You pay each one to the authority named, on its own site or at the gate. Checked 2026-10-25; rules change, so read the official page before you fly.

Kenya electronic travel authorisation (eTA) USD 30 per person, plus the portal's card fee

Who
Every visitor, except holders of African passports (Somalia and Libya excepted), EAC citizens and a few others listed on the portal.

Where
etakenya.go.ke

When
Apply at least 3 working days before you fly. The eTA is checked at boarding.
National park and reserve fees Set per park and per day by KWS, plus a 5% KWSPay gateway fee

Who
Every visitor entering a Kenya Wildlife Service park (Nairobi, Amboseli, Tsavo, Lake Nakuru and others).

Where
KWSPay through eCitizen

When
Before the gate. Cash is not taken at most gates.

Elite Trip is not a government agency and does not issue visas, insurance or permits.

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