“They are very professional and ocomidating. We stayed an extra day in Sapa and they were able to adjust our stay. Thier communication is...” · 10.0, Sun 24 May
Central location / walking distance to attractionsGuests say so in their reviews.
Friendly and accommodating staff (many reports)Guests say so in their reviews.
Clean rooms reported by multiple guestsGuests say so in their reviews.
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Air conditioning · TV · Minibar · All 40 room features ▾
Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides air conditioning, a private entrance, soundproof walls, a mini-bar, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Minibar
Shower
Safety deposit box
TV
Telephone
Air conditioning
Hair dryer
Refrigerator
Desk
Toilet
Private bathroom
Dressing room
Slippers
Satellite channels
Additional toilet
Private entrance
Tile/marble floor
Dining area
Electric kettle
Wardrobe or closet
Hypoallergenic
Electric blankets
Linen
Dining table
Upper floors accessible by elevator
Clothes rack
Drying rack for clothing
Toilet paper
Baby safety gates
Bottle of water
Chocolate or cookies
Trash cans
Wine glasses
Shampoo
Conditioner
Body soap
Shower cap
Socket near the bed
Feather pillow
Accessible by lift
Executive Twin
2 Twin bed25 m²Sleeps 2 + 2 children
Air conditioning · TV · Minibar · All 40 room features ▾
Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin room features air conditioning, a private entrance, soundproof walls, a mini-bar and a flat-screen TV with cable channels. The unit has 2 beds.
WiFi availableFree WiFi FreeParking {'selfParking': True, 'free': Non-smoking roomsAir conditioning24-hour front deskRestaurantRoom serviceHeatingTerraceFamily roomsLift / ElevatorLaundryLuggage storageExpress check-in/check-outAirport shuttleSafety deposit boxTour deskSoundproof roomsIroning serviceCar hireDry cleaningMassage servicesSpa/wellness centerBarber/beauty shopCurrency exchangeSun terracePrivate check-in/check-outDaily housekeepingDesignated smoking areaStreet parking {'selfParking': True, 'free': Airport shuttle (additional charge)Shuttle service (additional charge)Minimarket on siteConcierge serviceSpecial diet menus - on requestGrocery deliveriesAllergy-free roomKid mealsShared kitchenSnack barATM/cash machine on siteLockersPublic transport ticketsKid-friendly buffetHot spring bathOutdoor furnitureAirport drop offAirport pick upCoffee Shop on siteSpa/wellness center servicesBeauty ServicesManicurePedicureShuttle serviceStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyCCTV in common areasProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safety
From the airport (HAN) our transfer with a named driverBook
What guests say
8.5
Very good 517 verified reviews
Cleanliness8.0
Service9.1
Location9.9
Room Quality7.5
Amenities8.2
Value for Money8.0
Food and Beverage7.8
Overall Experience9.5
In short. Most reviews describe rooms as clean and comfortable, but a few guests reported small rooms with limited cleanliness (one review explicitly notes 'poco pulita'), so overall cleanliness is good but inconsistent.
Vicky, NZ · Couple9.0
Mon 19 Oct
Fantastic. Highly recommend the Hotel. Would stay again next time we're in Hanoi.+ The photo's online match the Hotel which was great. We didn't eat there but after we saw the breakfast on our last day I wished we had. The coffee at their cafe was yummy though.
The staff were very friendly, lovely, kind and always very helpful. They lent...− Couldn't fault anything
Milly, AU · Family10.0
Wed 7 Oct
Great spot+ Property was in great location in old quarter.
Staff are very friendly
Savi Kaur, AU · Solo10.0
Tue 25 Aug
+ A massive shout out to the hotel manager Mr Phu, what an amazing hospitality and such a gentleman. He made our stay so comfortable and extraordinary for us. We helped us booking the Halong Bay/Lan ha bay cruise with him. We arranged such a fabulous cruise...− There was nothing not to like.
vishal, India · Couple9.0
Fri 21 Aug
Wonderful Stay — The Staff Made All the Difference+ Matilda Boutique Hotel is perfectly located in the heart of Hanoi's Old Quarter — everything is walkable, the streets are vibrant, and the atmosphere is exactly what you'd want from a first Hanoi experience.
Our room was neat, clean, and well-maintained...− The breakfast is decent and covers the basics, though we felt the spread could be a little more varied
Nikka, Japan · Couple5.0
Wed 19 Aug
The room was nice, and the staff were very kind and accommodating. I would just suggest being a little more careful when+ The location was the best. The room was very spacious and the bathroom was lovely :)− The dark wallpapers of the room?
Hemansu, AU · Couple8.0
Sun 9 Aug
Value for money.+ Location was great. Staffs were responsive− Pillow size was too thick. Give option of thin and thick pillows.
Shivam, India · Solo6.0
Sat 8 Aug
+ Location was great− The room was extremely small and the staff impolite and mechanical. The sink was located near the bed and you can't open more than once suitcase in the room as the area was so small. Breakfast was...
Patricia, AU · Couple8.0
Thu 23 Jul
Overall a good hotel. Most of the staff were friendly and attentive. One of the staff tried to push us to book tours wit+ Location, walking distance to everything!− Room with no windows, felt very claustrophobic and no fresh air. Plus we were upstairs from the restaurant, so very noisy in the morning.
INGRID, United States · Solo9.0
Wed 27 May
+ Location
The room (balcony)
Breakfast was exceptional
Good toiletries included− A bit noisy, but I'm used to it so it didn't bother me in particular,
Ramiro, United States · Solo10.0
Sun 24 May
Comfy beds+ They are very professional and ocomidating. We stayed an extra day in Sapa and they were able to adjust our stay. Thier communication is very good and thier English was spot on. It's got very good food choices and coffee places around the area− There are no complains about the stay
No reviews of this kind yet.
Questions
What time is check-in?From 02:00 PM
Can my child stay?Children welcome
Are pets allowed?No
Is there parking?{'selfParking': True, 'free': False, 'chargeMode': 'charges_apply', 'feeAmount': None, 'feePeriod': None, 'location': No
Host
Not Available Hotels · You book through Elite Trip; the desk answers on WhatsApp before and during your stay.
About the hotel
Luxurious Accommodation
Experience comfort and style at Matilda Boutique Hotel & Spa, located in Hanoi's Old Quarter. The air-conditioned rooms with parquet floors offer modern amenities like a flat-screen TV, minibar, and free Wi-Fi. Indulge in the lavish private bathrooms with premium toiletries and cozy bathrobes.
Dining and Entertainment
Savor a delightful culinary journey at Lotus Restaurant offering international cuisines. Unwind at The Lounge & Café Terrace or the rooftop bar with a refreshing drink and scenic views. Whether it's a snack or a beverage, we have you covered.
Convenient Facilities
From a fitness center to a 24-hour front desk, we cater to all your needs. Take advantage of services like luggage storage, currency exchange, and airport shuttle. Explore nearby attractions like St. Joseph's Cathedral and Ngoc Son Temple within minutes. Book now for a memorable stay!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Bring the passport you book with; the hotel checks it at check-in.
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