Michael, DE · Couple9.0
Tue 13 Oct
+ Contrary to the sometimes negative ratings, I was fully fine with all aspects including personnel, location, noise, beach etc. though too costly. But Nyali in general is an expensive area.
Reef Hotel Mombasa
★★★ · Not Available
Mount Kenya Road, Mombasa · Map ·
“I had a fantastic stay at Reef Hotel in Nyali. The staff were warm and attentive, and they went above and beyond to make my birthday...” · 10.0, Sat 6 Sep
Friendly staffGuests say so in their reviews.
Great beachfront locationGuests say so in their reviews.
Free WiFiAt the hotel.
Your Elite desk
Replies in about 2 minutes · knows this hotel WhatsApp
Replies in about 2 minutes · knows this hotel WhatsApp
Choose your room
Cheapest night in the next 14 days marked green · only Elite Trip shows this
No rooms are free here for these dates. Try other dates.
Amenities
WiFi availableFree WiFi FreeParking {'selfParking': True, 'free': Free Parking {'selfParking': True, 'free': Non-smoking roomsAir conditioningSwimming pool24-hour front deskRestaurantRoom serviceBusiness centerTerraceFamily roomsGardenLaundryLuggage storageAirport shuttleSafety deposit boxBarFax/photocopyingTour deskFacilities for disabled guestsIroning serviceMeeting/banquet facilitiesTennis courtCar hireChildren's playgroundCanoeingDry cleaningBreakfast in the roomDivingMassage servicesWindsurfingSnorkellingSpa/wellness centerBarber/beauty shopTable tennisCurrency exchangeBabysitting/child servicesBilliardsValet parking {'selfParking': True, 'free': DartsPrivate parking {'selfParking': True, 'free': Outdoor poolSun terraceDaily housekeepingDesignated smoking areaAccessible parking {'selfParking': True, 'free': Airport shuttle (additional charge)Shared lounge/TV areaParking garage {'selfParking': True, 'free': Shuttle service (additional charge)BeachfrontConcierge serviceSpecial diet menus - on requestSnack barWater sport facilities on siteEvening entertainmentNightclub/DJEntertainment staffSun loungers or beach chairsAirport drop offAirport pick upSpa/wellness center servicesKids' poolBeauty ServicesTennis equipmentManicurePedicureHair Salon ServicesBeachShuttle serviceStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishers
Location 7.8Good location
Mount Kenya Road, Mombasa · · Open in Google Maps
What guests say
6.0
Pleasant
140 verified reviews
140 verified reviews
Cleanliness4.8
Service7.2
Location7.8
Room Quality5.2
Amenities5.8
Value for Money6.2
Food and Beverage5.2
Overall Experience5.8
In short. Rooms require regular maintenance and painting.
Cosmas, Kenya · Couple6.0
Sun 13 Sep
Its was fairly okay but the rooms need complete renovation, the
+ Wifi, Pool and beach
− Meals, old rooms and maybe the food
Dennis Gicheru, Kenya · Solo3.0
Fri 19 Jun
Fair
+ The facility is old and need improvements,
− I didn’t like the aging equipments from old shower area, very old safe, old and worn out cabinets, generally the equipment in the room and the facility at large need improvement.
Deepak, India · Couple5.0
Mon 27 Apr
average
− The rooms were too old an infrastructure. They must upgrade it. There was no option for early check in and no 24/7 support was given to us.
DORIS, Kenya · Family5.0
Fri 27 Mar
Not worth the money at all
+ The facility was a beachfront yet close to malls and amenities. The staff were friendly.
− The food was basic and did not have variety. The facility is old and needs some modernisation. I was on an all inclusive plan, but it was totally not worth it as there was not much to enjoy...
Khan, Kenya · Solo7.0
Thu 11 Sep
+ You're friendly staff. Especially Florentina and Faith they made our stay more comfortable. Otherwise just because I booked on booking.com seems like staff were offended. I'm glad the sales manager Florentina gave me her card. Would recommend this to...
− Amenities need redurshibmesnt
John Kabucho, Kenya8.0
Thu 11 Sep
i would always come back given the location,pricing, beach and the pool
+ Pool was excellent , and the lifesaver is very alert
beach was nice
room were good, but requires regular painting
− most of the structures are old structures
too much fat/oils in food
G, Kenya · Solo10.0
Sat 6 Sep
+ I had a fantastic stay at Reef Hotel in Nyali. The staff were warm and attentive, and they went above and beyond to make my birthday extra special with a decorated room, singing, dancing, and a surprise cake during dinner. The beachfront location is...
Steven L, United Kingdom · Solo9.0
Mon 4 Aug
Good beach side hotel value for money great staff
+ Very friendly and helpful staff
− My room had an ancient safe too small to put in a medium sized laptop. Also it had 3 alphabetical dials and didn't appear to have been used for a long time. Additionally it was not bolted down...
John, CA · Family1.0
Wed 2 Jul
+ The location
− It needs renovated especially the room I was in
No reviews of this kind yet.
Questions
What time is check-in?From 12:00 PM to 07:30 PM
Can my child stay?Children welcome
Are pets allowed?No
Is there parking?{'selfParking': True, 'free': True, 'chargeMode': 'free', 'feeAmount': None, 'feePeriod': None, 'location': None, 'reser
Host
Not Available
Hotels · You book through Elite Trip; the desk answers on WhatsApp before and during your stay.
Hotels · You book through Elite Trip; the desk answers on WhatsApp before and during your stay.
About the hotel
Luxurious Accommodation
Reef Hotel Mombasa, nestled in the Coast region, offers comfortable rooms with modern amenities like air conditioning and private bathrooms. Some rooms even feature a balcony for a stunning view.
Delicious Dining Options
Start your day with a buffet or à la carte breakfast at the on-site restaurant, which also serves delectable European and Asian cuisine.
Exciting Recreational Activities
Enjoy a game of tennis at the hotel's tennis court or unwind at the children's playground. Explore nearby attractions like Haller Park and Bombolulu Workshop for a memorable experience.
Book your stay at Reef Hotel Mombasa for a perfect blend of relaxation and adventure!
Good to know
Check inFrom 12:00 PM to 07:30 PM
Check outBefore 10:00 AM
Children and cotsWelcome
PetsNot allowed
Resort fee{'amount': None, 'currency': None, 'period': None}
Managed byNot Available
Before you go
From the hotel
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Bring the passport you book with; the hotel checks it at check-in.
Paid to the government of Kenya, not to us 2 things travellers pay or do themselves: visa, insurance, taxes, fees. Tap to see.
These are not in your Elite Trip price and we do not sell them. You pay each one to the authority named, on its own site or at the gate. Checked 2026-10-25; rules change, so read the official page before you fly.
-
Kenya electronic travel authorisation (eTA) USD 30 per person, plus the portal's card fee
- Who
- Every visitor, except holders of African passports (Somalia and Libya excepted), EAC citizens and a few others listed on the portal.
- Where
- etakenya.go.ke
- When
- Apply at least 3 working days before you fly. The eTA is checked at boarding.
-
National park and reserve fees Set per park and per day by KWS, plus a 5% KWSPay gateway fee
- Who
- Every visitor entering a Kenya Wildlife Service park (Nairobi, Amboseli, Tsavo, Lake Nakuru and others).
- Where
- KWSPay through eCitizen
- When
- Before the gate. Cash is not taken at most gates.
Elite Trip is not a government agency and does not issue visas, insurance or permits.
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