fraole202610.0
Sat 3 Jan
Wounderfull
+ Had a wonderful stay at Holiday Inn. The food was delicious, the room was clean and comfortable, and the location was perfect. The hotel has a great atmosphere and made our stay very enjoyable. Special thanks to the staff, especially Ashish, who was very...
Holiday Inn & Suites Dubai Festival City by IHG
★★★★ · IHG
Gateway Avenue, Festival City, Dubai, Dubai · Map ·
“The breakfast and the hotel and facilities is amazing and the staff has great customer service especially Ashish he was very helpful...” · 10.0, Sun 28 Dec
Great serviceGuests say so in their reviews.
Delicious foodGuests say so in their reviews.
Fitness facilitiesAt the hotel.
Your Elite desk
Replies in about 2 minutes · knows this hotel WhatsApp
Replies in about 2 minutes · knows this hotel WhatsApp
Choose your room
Cheapest night in the next 14 days marked green · only Elite Trip shows this
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Amenities
ElevatorFitness facilitiesATM/bankingShopping on siteBreakfast available (surcharge)Television in common areasSafe-deposit box at front deskMultilingual staffFree newspapers in lobby FreeFull-service spaTours/ticket assistanceWheelchair accessible parking {'selfParking': True, 'free': 24-hour business centerSnack bar/deliFree self parking {'selfParking': True, 'free': Free valet parking {'selfParking': True, 'free': Computer station24-hour fitness facilitiesElectric car charging stationWater dispenserVegetable gardenBallroomBanquet hallEco-friendly cleaning products providedEco-friendly toiletriesLED light bulbsEco-friendly cleaning products usedGarageWheelchair-accessible van parking {'selfParking': True, 'free': Vegetarian breakfast availableDouble-glazing on all windowsEnergy-saving switchesAt least 80% of all lighting comes from LEDsVegan menu options availableVegetarian menu options availableBulk dispenser for toiletriesWater-efficient showers onlyAccessible shuttleNo accessible shuttleFree WiFi Free24-hour front deskTerraceGardenLuggage storageSaunaDesignated smoking areaConcierge serviceSteam room
Location 10.0Excellent location
Gateway Avenue, Festival City, Dubai, Dubai · · Open in Google Maps
Dubai Festival City Mall200 m
Dubai Creek Park1.8 km
Al Jadaf Metro Station2.0 km
Dubai International Airport (DXB)4.0 km
Gold Souk (Deira)4.5 km
Al Fahidi Historical Neighbourhood (Dubai Museum / Al Fahidi Fort)5.0 km
Dubai Frame6.0 km
Burj Khalifa10.0 km
The Dubai Mall (and Dubai Fountain)10.5 km
From the airport (DXB)
our transfer with a named driverBook
our transfer with a named driverBook
What guests say
9.6
Excellent
396 verified reviews
396 verified reviews
Cleanliness8.0
Service10.0
Location10.0
Room Quality9.9
Amenities10.0
Value for Money8.9
Food and Beverage10.0
Overall Experience10.0
In short. Mentioned issues with cleaning services and missing bathroom amenities.
tendaiu202610.0
Fri 2 Jan
Amazing experience
+ Have a great weekend in Holiday inn ,and have a great time with the team we really enjoyed their food at breakfast and dinner time . Specially Thanks to Ashish for your service.The rooms is very nice and clean always cleaning all the time.we will back...
vanessenv20268.0
Thu 1 Jan
Great stay!
+ It was the first time travel for our toddler and the stay at the hotel was an enjoyable one!
We particular valued the special attention given to our little one by the hotel staff. A special note of appreciation to Donna and Rose for always making sure that...
885sohailb10.0
Tue 30 Dec
Nice hotel
+ Thank you for great hospitality service pleasure stayying lovely people than you Hayat and Zain for assistance missing my bag was very helpful thank you again
rayanaR6620WK10.0
Mon 29 Dec
I really like the hotel
+ Asih from the restaurant is very good and well experienced i really recommend staying at the holiday inn hotel in festival sity.
J7955BQmohameda10.0
Mon 29 Dec
Very beautifel hotel
+ I had a wonderful stay at Holiday Inn & Suites Dubai Festival City. The hotel is very clean, modern, and perfectly located with easy access to Festival City Mall. The rooms are spacious, comfortable, and well maintained.
Breakfast at Sirocco was excellent,...
394hamedv10.0
Mon 29 Dec
Excellent
+ Had a great breakfast at Sirocco Restaurant. The food was fresh, well-presented, and full of flavor. Special thanks to Ashish Bimal for the excellent service—very friendly and attentive. A perfect way to start the day.
Global217895509096.0
Sun 28 Dec
Suitable if the prices are reasonable
+ The location is excellent, and the rooms are quiet. The cleaning services are average; I been out at 9:00 AM and returned at 3:00 PM, and the rooms weren't cleaned until I asked the staff. Bathroom amenities like brushes and some accessories were missing,...
shahmyelt20192.0
Sun 28 Dec
Horrrible experience
+ They were totally understaffed.
For two days they didn’t fill up the shampoo and conditioner bottles in the bathroom.
We were not even provided enough towels .
My past experiences have been good but this time it was very bad service . The supervisor and...
abdullaf6110.0
Sun 28 Dec
Great service in restaurant
+ The breakfast and the hotel and facilities is amazing and the staff has great customer service especially Ashish he was very helpful with guiding me through the restaurant during breakfast at Sircco I will definitely come again
No reviews of this kind yet.
Questions
What time is check-in?From 03:00 PM to anytime
Can my child stay?Adults only
Are pets allowed?No
Is there parking?{'selfParking': True, 'free': True, 'chargeMode': 'free', 'feeAmount': None, 'feePeriod': None, 'location': None, 'reser
Host
IHG
Hotels · You book through Elite Trip; the desk answers on WhatsApp before and during your stay. The hotel's phone is on your voucher.
Hotels · You book through Elite Trip; the desk answers on WhatsApp before and during your stay. The hotel's phone is on your voucher.
About the hotel
Luxurious Spa and Recreational Amenities
Indulge in massages at the spa and unwind in the outdoor pool, sauna, or 24-hour fitness center.
Culinary Delights and Refreshing Drinks
Savor international cuisine at Sirocco or grab a drink at the poolside bar. Options also include a coffee shop, 24-hour room service, and buffet breakfasts.
Convenience and Comfort
Stay connected with complimentary Wi-Fi, enjoy Smart TVs, and relax in rooms with minibars. The hotel also offers a 24-hour business center, airport shuttle, and 6 meeting rooms.
Immerse yourself in luxury at Holiday Inn & Suites Dubai Festival City, an IHG Hotel. Book now to experience the epitome of comfort and convenience in Dubai.
Good to know
Check inFrom 03:00 PM to anytime
Check outBefore 12:00 PM
Children and cotsAdults only
PetsNot allowed
Resort fee{'amount': None, 'currency': None, 'period': None}
Managed byIHG
The hotel's full policies ▾
Pets
Pets not allowed
Pets
Service animals are exempt from fees/restrictions
Check-in & Check-out
Contactless check-out is available
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
General
Professional property host/manager
Pets
Service animals are allowed
Before you go
From the hotel
Pool access available from 7:00 AM to 8:00 PM.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Contactless check-out is available.
A deposit may be required at the property.
How to check inFront desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Bring the passport you book with; the hotel checks it at check-in.
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