Hotel Sapphire

· Not Available

9.8Excellent · 1,044

Mwembe Tayari Road Hotel Sapphire, Mombasa · Map ·

“Staff very friendly! Thank you Faith for your help and for make me feel very wellcome! And Thank you also to Merci from the restaurant,...” · 10.0, Mon 7 Sep

Friendly staffGuests say so in their reviews.

Comfortable roomsGuests say so in their reviews.

Free WiFiAt the hotel.

Your Elite desk
Replies in about 2 minutes · knows this hotel WhatsApp

Choose your room

Cheapest night in the next 14 days marked green · only Elite Trip shows this

No rooms are free here for these dates. Try other dates.

Amenities

WiFi availableFree WiFi FreeParking {'selfParking': True, 'free': Non-smoking roomsSwimming pool24-hour front deskOutdoor poolPool with view

Location 10.0Excellent location

Mwembe Tayari Road Hotel Sapphire, Mombasa · · Open in Google Maps

What guests say

9.8

Excellent
1,044 verified reviews

Cleanliness9.6

Service10.0

Location10.0

Room Quality10.0

Amenities10.0

Value for Money9.1

Food and Beverage9.7

Overall Experience10.0

In short. The hotel was clean but mentioned some areas for improvement in cleanliness.

Khaoya, CH · Couple10.0

Wed 28 Oct Superdelicious + Lovely hotel. Amazing staff right from the reception area to the staff at the restaurant. Very good food. Big up to Silvie, Faith, Meyrin. Thanks for making our stay so worth it. − Loved everything about it

Ben, AU · Couple10.0

Wed 28 Oct Excellent stay with a great pool and bar + The hotel was fantastic, the pool area is great, excellent options at the hotel, staff were very kind, especially Brenda at check in.

Bart, BE · Family9.0

Tue 27 Oct + Very friendly and helpful service. Clean, spacious. Good location near the station and walking distance to old center.

Felicity, United Kingdom · Solo8.0

Sun 11 Oct + Great hotel. Bit expensive though.

Francesca, IT · Family8.0

Thu 8 Oct + The room was very comfortable. The reception service was perfect − The food offer at the restaurant would benefit from the availability of gluten free bread.

Emmanuel, Uganda · Solo8.0

Wed 7 Oct Hospitable environment + The staff were receptive and courteous − That i didn't stay longer

Sirengo, Kenya · Solo10.0

Wed 7 Oct + The cistomer service from Brenda and Faith at yhe fromt desk and Siti at the restuarant

Salam, Kenya · Solo8.0

Fri 18 Sep + Location, staffs and comfort − Too much noise at 8th floor as there buffet been served for some special group I guess

DELIA, ES · Solo10.0

Mon 7 Sep Perfect staff and service + Staff very friendly! Thank you Faith for your help and for make me feel very wellcome! And Thank you also to Merci from the restaurant, she was also very nice.

Nicola, United Kingdom · Solo7.0

Sat 5 Sep Nice room, avoid the restaurant + The location is handy on the island - we chose to stay here because of the location and having a pool. Pool was fine - slightly odd location being almost in the restaurant and was very cold, but it was fine. Room itself was very modern and comfortable with... − Found staff a little over bearing at times. We ate in the restaurant for ease and wish we hadn't- food wasn't great, 2 dishes were inedible due to being very salty. Instead of just knocking them...

Questions

What time is check-in?From 02:00 PM to 09:00 PM

Can my child stay?Children welcome

Are pets allowed?No

Is there parking?{'selfParking': True, 'free': False, 'chargeMode': 'charges_apply', 'feeAmount': None, 'feePeriod': None, 'location': No

Host

Not Available
Hotels · You book through Elite Trip; the desk answers on WhatsApp before and during your stay. The hotel's phone is on your voucher.

About the hotel

Luxurious Accommodation

Hotel Sapphire in Mombasa offers elegantly designed rooms equipped with modern amenities such as free toiletries, flat-screen TVs, and comfortable seating areas. Some rooms even feature a private balcony for a stunning view.

Relaxing Leisure Options

Guests can unwind by taking a refreshing dip in the outdoor swimming pool or enjoy a drink at the hotel's bar. The property also boasts BBQ facilities, perfect for a delightful evening under the stars.

Convenient Services

Start your day right with a delicious continental breakfast served each morning. The 24-hour front desk is always available to assist with any inquiries or travel tips, ensuring a seamless stay experience.

Book your stay at Hotel Sapphire now and indulge in a perfect blend of comfort and convenience.

Good to know

Check inFrom 02:00 PM to 09:00 PM

Check outBefore 10:30 AM

Children and cotsWelcome

PetsNot allowed

Resort fee{'amount': None, 'currency': None, 'period': None}

Managed byNot Available

Before you go

From the hotel

A deposit may be required at the property.

Bring the passport you book with; the hotel checks it at check-in.

Paid to the government of Kenya, not to us 2 things travellers pay or do themselves: visa, insurance, taxes, fees. Tap to see.

These are not in your Elite Trip price and we do not sell them. You pay each one to the authority named, on its own site or at the gate. Checked 2026-10-25; rules change, so read the official page before you fly.

Kenya electronic travel authorisation (eTA) USD 30 per person, plus the portal's card fee

Who
Every visitor, except holders of African passports (Somalia and Libya excepted), EAC citizens and a few others listed on the portal.

Where
etakenya.go.ke

When
Apply at least 3 working days before you fly. The eTA is checked at boarding.
National park and reserve fees Set per park and per day by KWS, plus a 5% KWSPay gateway fee

Who
Every visitor entering a Kenya Wildlife Service park (Nairobi, Amboseli, Tsavo, Lake Nakuru and others).

Where
KWSPay through eCitizen

When
Before the gate. Cash is not taken at most gates.

Elite Trip is not a government agency and does not issue visas, insurance or permits.

Similar stays nearby

Need something special? Ask a person and we arrange it.