40 Cat Linh Street, Dong Da District, (Entrance 61 Giang Vo Street), Hanoi, 10000, Hanoi · Map ·
“We have stayed twice at this hotel in same month, each time we had an excellent experience and will return next time we visit Hanoi” · 10.0, Thu 27 Mar
Large 24/7 gymGuests say so in their reviews.
On-site pickleball courtGuests say so in their reviews.
Good buffet breakfastGuests say so in their reviews.
Your Elite desk Replies in about 2 minutes · knows this hotelWhatsApp
Air conditioning · TV · Minibar · All 40 room features ▾
2 Twin Beds
323-sq-foot room with city views
Layout - Separate sitting area
Relax - Fireplace; in-room massage available
Internet - Free WiFi and wired internet access
Entertainment - 32-inch TV with premium channels
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and turndown service
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Day bed, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recy
Minibar
Shower
Safety deposit box
TV
Air conditioning
Hair dryer
Bathrobe
Desk
Private bathroom
Slippers
Satellite channels
Fireplace
Interconnected room(s) available
Wardrobe or closet
Toilet paper
Bottle of water
Shampoo
Free newspaper
Daily housekeeping
Hypo-allergenic bedding available
Room service (24 hours)
Premium bedding
Separate sitting area
High-speed internet access
Turndown service
In-room massage available
Free WiFi
Down comforter
Pillow menu
Sleep Number by Select Comfort mattress
Rainfall showerhead
Free cribs/infant beds
Club level room
Day bed
Bedsheets provided
Highchair
Soap
Eco-friendly cleaning products
LED light bulbs
Change of towels (on request)
Deluxe Room, 1 King Bed, Club Lounge Access, City View (Executive)
ElevatorFitness facilitiesATM/bankingGift shops or newsstandShopping on siteConference spaceBreakfast available (surcharge)Television in common areasSafe-deposit box at front deskMultilingual staffFree newspapers in lobby FreePorter/bellhopExpress check-outLimo or town car service availableFull-service spaWedding servicesPool umbrellasBilliards or pool tableTours/ticket assistanceFree wired internet FreeBraille or raised signageConference centerSnack bar/deliPlayground on siteFree self parking {'selfParking': True, 'free': Computer stationWinery attachedPool sun loungersHousekeeping on requestCouples/private diningDesigner stores on siteProposal/romance packages availableBanquet hallEco-friendly cleaning products providedEco-friendly toiletriesLED light bulbsRecyclingHealth or beauty spa nearbyChange of towels (on request)Change of bed sheets (on request)Vegetarian breakfast availableHumane animal treatmentLocally-owned & organized tours & activitiesShowcase for local artistsSustainability/community reinvestment (10% revenue or more)Energy-saving switchesAt least 80% of all lighting comes from LEDsVegan menu options availableVegetarian menu options availableComprehensive recycling policyBulk dispenser for toiletriesNo single-use plastic soda bottlesNo single-use plastic stirrersBiodegradable/compostable stirrersNo single-use plastic strawsNo single-use plastic water bottlesReusable cups onlyReusable tableware onlyWater-efficient showers onlyFree WiFi Free24-hour front deskTerraceLuggage storageExpress check-in/check-outSaunaDesignated smoking areaConcierge serviceSteam room
Location 6.7Pleasant location
40 Cat Linh Street, Dong Da District, (Entrance 61 Giang Vo Street), Hanoi, 10000, Hanoi · · Open in Google Maps
From the airport (HAN) our transfer with a named driverBook
What guests say
7.7
Good 103 verified reviews
Cleanliness5.5
Service7.8
Location6.7
Room Quality6.0
Amenities9.4
Value for Money9.0
Food and Beverage9.5
Overall Experience7.7
In short. Several reviews report cleanliness problems: moldy showers, old towels, bathroom not clean, shampoo dispensers not working and old carpet — consistent negative comments lowered this score.
David8.0
Wed 24 Sep
+ Pros: Fun trip. Good quality hotel. Pickleball court on site (bonus!) as well as all the regular pool/gym/sauna etc.
Cons: service staff taking coffee/tea orders at breakfast buffet couldn’t speak English and didn’t know the difference between coffee and...
Susan8.0
Thu 31 Jul
+ There’s not much restaurant around the area. Too far from the main cbd( old quarter ). Some of the staff (reception staff ) can’t even understand basic english. Compare to the valet staff, they understand and speak english. Otherwise, the hotel is not bad...
Yong Joon10.0
Fri 27 Jun
+ Good
Christian2.0
Mon 14 Apr
+ Terrible location I walked around for ages around dusty streets and trod in dog poo looking for somewhere to eat or get a cold beer. Hotel room is massive and creepy with only two plug sockets that work. Overall it felt like being in a time warp or in...
Al · Family8.0
Mon 7 Apr
+ This hotel was a good value for that we paid. Even though it’s not in the Old Quarter which is where most action is and where most tours offer pick up and drop off, it is not far from this area. Breakfast was great and a variety of cuisines, the gym was...
Ha8.0
Thu 3 Apr
+ Room too small and need some repair.
Garry10.0
Sun 30 Mar
+ The facility has a great gym, although warm it served its purpose. The facility also has a pickle ball court!!
Jeremy10.0
Thu 27 Mar
+ We have stayed twice at this hotel in same month, each time we had an excellent experience and will return next time we visit Hanoi
Svetlana8.0
Sun 12 Jan
+ Lovely hotel a short taxi ride from the major attractions. Technically, it would be 10-15 walk, too, but sidewalks in the area are filled with parked scooters, plus traffic does not stop for pedestrians on the crosswalk, so walking is challenging. We got...
Jethro · Family8.0
Sat 6 Apr
+ Very helpful staff. Great breakfast selection. Good value hotel. Rooms could use a little upgrading but it has the essentials in place. Swimming pool decking needs fixing.
Overall we had a nice. comfortable and enjoyable stay there.
No reviews of this kind yet.
Questions
What time is check-in?From 02:00 PM
Can my child stay?Adults only
Are pets allowed?No
Is there parking?{'selfParking': True, 'free': True, 'chargeMode': 'free', 'feeAmount': None, 'feePeriod': None, 'location': None, 'reser
Host
Accor Hotels · You book through Elite Trip; the desk answers on WhatsApp before and during your stay. The hotel's phone is on your voucher.
About the hotel
Luxurious Spa and Recreational Activities
Indulge in massages and facials at the full-service spa, unwind at the winery, or take a dip in the outdoor pool.
Gourmet Dining and Nightlife
Savor international cuisine at La Cheminee, enjoy coffee at the cafe, and end your day with a drink at the bar/lounge.
Tech Savvy and Event Ready
Stay connected with complimentary Wi-Fi, professional concierge services, and event spaces including a conference center and meeting rooms.
Experience luxury at its finest at Pullman Hanoi Hotel in Dong Da, minutes away from key attractions like Hoan Kiem Lake. Book now for an unforgettable stay!
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
General
Professional property host/manager
Before you go
From the hotel
Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
A deposit may be required at the property.
How to check in
The check-in location differs from the property location. Check-in location: [Executive Lounge for reservation on Executive floor]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Bring the passport you book with; the hotel checks it at check-in.
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