27 Hang Thung Str, Hoan Kiem District, Hanoi · Map ·
“Everything , all the staff were nice and could all speak English. Beer street and the shopping places were all within a 10 minute walk....” · 10.0, Sat 19 Sep
Friendly and helpful staffGuests say so in their reviews.
Great locationGuests say so in their reviews.
Delicious breakfastGuests say so in their reviews.
Your Elite desk Replies in about 2 minutes · knows this hotelWhatsApp
Air conditioning · TV · Minibar · All 40 room features ▾
This twin/double room features a rooftop pool. Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with cable channels, a mini-bar, a wardrobe and a safe deposit box.
Minibar
Shower
Safety deposit box
TV
Telephone
Air conditioning
Hair dryer
Bathrobe
Mini-fridge
Refrigerator
Desk
Toilet
Private bathroom
Heating
Slippers
Additional toilet
Hardwood or parquet floors
Alarm clock
Electric kettle
Wardrobe or closet
Bidet
Cleaning products
Linen
Upper floors accessible by elevator
Clothes rack
Toilet paper
Rooftop pool
Salt water pool
Pool towels
Pool cover
Bottle of water
Trash cans
Cots
Shampoo
Conditioner
Body soap
Shower cap
Socket near the bed
Adapter
Accessible by lift
Superior Double or Twin Room
1 Queen bed, 2 Twin bed20 m²Sleeps 2 + 1 child
Mini-fridge · Refrigerator · All 2 room features ▾
Air conditioning · TV · Minibar · All 40 room features ▾
Air-conditioned room is fitted with a large window, cable flat-screen TV and private bathroom.
Please note rooms with city view are subject to availability.
Air conditioning · TV · Minibar · All 32 room features ▾
1 Queen Bed
215-sq-foot room with city views
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 39-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Iron/ironing board, safe, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Need to Know - No rollaway/extra beds available
Non-Smoking
Minibar
Shower
Safety deposit box
TV
Telephone
Air conditioning
Hair dryer
Bathrobe
Desk
Private bathroom
Slippers
Electric kettle
Wardrobe or closet
Bidet
Bottle of water
Room service (limited hours)
Wheelchair accessible
Daily housekeeping
Hypo-allergenic bedding available
Blackout drapes/curtains
Free WiFi
Rainfall showerhead
No rollaway/extra beds
No cribs (infant beds)
Hydromassage showerhead
Bedsheets provided
Highchair
Laptop-friendly workspace
Visual fire alarm
Doorbell/telephone notification
Toothbrush and toothpaste available
Toothbrush and toothpaste not available
Business Room
1 Queen bed23 m²Sleeps 2 + 2 children
Air conditioning · TV · Minibar · All 40 room features ▾
The rooftop pool is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a wardrobe and a safe deposit box. The unit has 1 bed.
Minibar
Shower
Safety deposit box
TV
Telephone
Air conditioning
Hair dryer
Bathrobe
Mini-fridge
Refrigerator
Desk
Toilet
Private bathroom
Heating
Slippers
Additional toilet
Hardwood or parquet floors
Alarm clock
Electric kettle
Wardrobe or closet
Bidet
Cleaning products
Linen
Upper floors accessible by elevator
Clothes rack
Toilet paper
Rooftop pool
Salt water pool
Pool towels
Pool cover
Bottle of water
Trash cans
Cots
Shampoo
Conditioner
Body soap
Shower cap
Socket near the bed
Adapter
Accessible by lift
Family Room No Window
1 Twin bed, 1 Extra-large double bed (Super-king size)30 m²Sleeps 3 + 2 children
Air conditioning · TV · Minibar · All 40 room features ▾
Guests will have a special experience as the family room features a rooftop pool. Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. The family room provides air conditioning, a mini-bar, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.
Minibar
Shower
Safety deposit box
TV
Telephone
Air conditioning
Hair dryer
Bathrobe
Mini-fridge
Refrigerator
Desk
Toilet
Private bathroom
Heating
Slippers
Additional toilet
Hardwood or parquet floors
Alarm clock
Electric kettle
Wardrobe or closet
Bidet
Cleaning products
Linen
Upper floors accessible by elevator
Clothes rack
Toilet paper
Rooftop pool
Salt water pool
Pool towels
Pool cover
Bottle of water
Trash cans
Cots
Shampoo
Conditioner
Body soap
Shower cap
Socket near the bed
Adapter
Accessible by lift
Junior Suite with Balcony
1 Queen bed30 m²Sleeps 2 + 2 childrenCity View
Air conditioning · TV · Minibar · All 40 room features ▾
This suite features a rooftop pool. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a balcony with city views, this suite also features a mini-bar and a flat-screen TV with cable channels. The unit has 1 bed.
Minibar
Shower
Safety deposit box
TV
Telephone
Air conditioning
Hair dryer
Bathrobe
Mini-fridge
Refrigerator
Desk
Toilet
Private bathroom
Heating
Slippers
Additional toilet
Hardwood or parquet floors
Alarm clock
Electric kettle
Wardrobe or closet
Bidet
Cleaning products
Linen
Upper floors accessible by elevator
Clothes rack
Toilet paper
Rooftop pool
Salt water pool
Pool towels
Pool cover
Bottle of water
Trash cans
Cots
Shampoo
Conditioner
Body soap
Shower cap
Socket near the bed
Adapter
Accessible by lift
Family Room With Window
1 Twin bed, 1 Extra-large double bed (Super-king size)30 m²Sleeps 3 + 2 children
Air conditioning · TV · Minibar · All 40 room features ▾
This family room features a rooftop pool. Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. The family room features air conditioning, a mini-bar, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Kitchen · Air conditioning · TV · All 40 room features ▾
Guests will have a special experience as this suite provides a rooftop pool. This spacious suite is consisted of of a kitchenette, a seating area, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the kitchenette, which comes with a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as lake views. The unit offers 1 bed.
Minibar
Shower
Safety deposit box
TV
Telephone
Air conditioning
Hair dryer
Kitchenette
Bathrobe
Mini-fridge
Refrigerator
Desk
Seating Area
Toilet
Microwave
Private bathroom
Heating
Slippers
Additional toilet
Sofa
Hardwood or parquet floors
Alarm clock
Electric kettle
Wardrobe or closet
Stovetop
Bidet
Cleaning products
Linen
Upper floors accessible by elevator
Clothes rack
Toilet paper
Sofa bed
Rooftop pool
Salt water pool
Pool towels
Pool cover
Bottle of water
Fruits
Trash cans
Wine glasses
Junior Suite, 1 Bedroom, City View (with Bathtub)
1 King bed28 m²Sleeps 2 + 1 childCity ViewFree Wi-Fi
Air conditioning · TV · Minibar · All 28 room features ▾
1 King Bed
301-sq-foot soundproofed room, balcony with city views
Layout - Bedroom
Internet - Free WiFi 50+ Mbps and wired internet access
Entertainment - 39-inch flat-screen TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Iron/ironing board, safe, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Non-Smoking
Fitness facilitiesWiFi availableFree WiFi FreeNon-smoking roomsAir conditioningFitness centerSwimming pool24-hour front deskRestaurantRoom serviceHeatingTerraceFamily roomsLift / ElevatorLaundryLuggage storageExpress check-in/check-outAirport shuttleSafety deposit boxBarFax/photocopyingTour deskSoundproof roomsIroning serviceCar hireDry cleaningSpa/wellness centerCurrency exchangeOutdoor poolSun terracePrivate check-in/check-outDaily housekeepingDesignated smoking areaAirport shuttle (additional charge)Shared lounge/TV areaShuttle service (additional charge)Concierge serviceSpecial diet menus - on requestATM/cash machine on siteLockersPool with viewHeated poolPublic transport ticketsKid-friendly buffetRooftop poolOutdoor furnitureSun loungers or beach chairsWine/champagneSun umbrellasAirport drop offAirport pick upFruitsShallow endSpa/wellness center servicesFence around poolBeauty ServicesPool coverShuttle serviceStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyCCTV in common areasProcess in place to check health of guests
From the airport (HAN) our transfer with a named driverBook
What guests say
9.6
Excellent 1,581 verified reviews
Cleanliness9.6
Service10.0
Location10.0
Room Quality9.1
Amenities9.1
Value for Money9.1
Food and Beverage10.0
Overall Experience10.0
In short. Multiple reviews noted cleanliness; however, there was a mention of a dirty room upon check-in.
Caroline, AU · Couple8.0
Sun 18 Oct
Comfortable, relaxing hotel+ We loved the location, the breakfast and pool with sky bar. Our room was perfect for what we needed. We even got to see fireworks from the rooftop.− I honestly can’t think of anything!
Matthew, United States · Couple10.0
Sat 17 Oct
+ We loved our stay at the Paon hotel in the Old Quarter. The room was spacious and the balcony was a very nice place to hang out after long days of exploring Hanoi. Staff were very friendly and even helped us book a convenient transfer to our next location....
Lior Avihai, IL · Couple9.0
Fri 16 Oct
+ The staff was very helpful and nice
Rooms clean
Pool good− I had a problem with the bathroom door but It got fixed
Craig, AU · Solo10.0
Thu 15 Oct
Excellent+ Very central to everything and Dylan and Cole went above and beyond to make us feel very welcome
Kim, NZ · Couple10.0
Wed 14 Oct
Again an other lovely place to stay in Hanoi.+ Again an other lovely place to stay in Hanoi. Great location− Everything and everyone was perfect
Tiffany, AU7.0
Tue 13 Oct
Helpful Staff+ The staff were really friendly and helpful. They gave me recommendations of where or what I could do.− I loved the experience.
Benjamin, United Kingdom · Couple9.0
Thu 8 Oct
+ Staff were very polite, big comfy bed in a big room, breakfast was exceptional, very nice sky bar with great views− Hot water would sometimes cut off completely
Harry, United Kingdom · Couple10.0
Sat 19 Sep
Perfect hotel for English travelers+ Everything , all the staff were nice and could all speak English. Beer street and the shopping places were all within a 10 minute walk. They give 2 access cards which allows the air con to be working for the whole day whilst you are out.− Nothing bad to say
Rose Betts, AU · Solo10.0
Sat 19 Sep
+ The staff here were exceptional. We travelled with our toddler and they made this stay truly special. Chloe and Alice especially!
The location was also great for the old quarter and made our time at Hanoi lovely
Georgina, United Kingdom · Couple10.0
Sat 19 Sep
A nice stay in great location with lovely staff+ The staff are the best part of the hotel! They learn your name and they were so friendly and chatty every day, even giving me cake to try. I was sick for a few days and there was some construction noise and they were great in upgrading us and helping us...− There isn’t lift access to the restaurant or the pool it’s 1- 2 flights of stairs which was fine for us but difficult for elderly and inaccessible. The gym is as a bit run down with faulty...
No reviews of this kind yet.
Questions
What time is check-in?From 02:00 PM to 12:00 AM
Can my child stay?Children welcome
Are pets allowed?No
Is there parking?{'selfParking': False, 'free': False, 'chargeMode': None, 'feeAmount': None, 'feePeriod': None, 'location': None, 'reser
Host
Not Available Hotels · You book through Elite Trip; the desk answers on WhatsApp before and during your stay. The hotel's phone is on your voucher.
About the hotel
Luxurious Amenities and Features
Hanoi Paon Hotel & Spa offers an outdoor swimming pool with an electrolytic salt filtration system, providing guests with a unique and refreshing experience. The elegant guestrooms, equipped with modern conveniences like LED TV and minibar, ensure a comfortable stay.
Spectacular Views and Relaxation
Guests can enjoy panoramic views of the river and city while sipping on a drink at the bar. The hotel's top-floor swimming pool adds a touch of luxury to your stay, while the spa offers a variety of massage treatments for ultimate relaxation.
Convenient Services and Assistance
With multilingual staff available 24/7, including Vietnamese, English, and French speakers, guests can easily plan their stay and get recommendations for sightseeing tours. Additional services like currency exchange and car rental make for a hassle-free experience.
Book your stay at Hanoi Paon Hotel & Spa for a memorable and relaxing experience!
Please note that the spa center is available from 30 June 2018 onwards.
A 200 USD cleaning fee incurs if in-room smoking is detected.
A deposit may be required at the property.
Bring the passport you book with; the hotel checks it at check-in.
iPaid to the government of Vietnam, not to us
1 thing travellers pay or do themselves: visa, insurance, taxes, fees. Tap to see.
These are not in your Elite Trip price and we do not sell them. You pay each one to the authority named, on its own site or at the gate. Checked 2026-10-25; rules change, so read the official page before you fly.
Vietnam e-visaUSD 25 single entry, USD 50 multiple entry
Who
Every nationality not on the visa-free list below. 45-day visa-free entry: 12 countries under Resolution 44/NQ-CP and 12 European countries under Resolution 229/NQ-CP.
Apply before you fly, usually 3 working days. You apply yourself: only a Vietnamese organisation listed under Article 16b may file on your behalf.
Passports that enter Vietnam visa-free for 45 days (24 countries)
Belgium (Resolution 229/NQ-CP, until 14 August 2028); Bulgaria (Resolution 229/NQ-CP, until 14 August 2028); Croatia (Resolution 229/NQ-CP, until 14 August 2028); Czech Republic (Resolution 229/NQ-CP, until 14 August 2028); Denmark (Resolution 44/NQ-CP, until 14 March 2028); Finland (Resolution 44/NQ-CP, until 14 March 2028); France (Resolution 44/NQ-CP, until 14 March 2028); Germany (Resolution 44/NQ-CP, until 14 March 2028); Hungary (Resolution 229/NQ-CP, until 14 August 2028); Italy (Resolution 44/NQ-CP, until 14 March 2028); Japan (Resolution 44/NQ-CP, until 14 March 2028); Luxembourg (Resolution 229/NQ-CP, until 14 August 2028); Netherlands (Resolution 229/NQ-CP, until 14 August 2028); Norway (Resolution 44/NQ-CP, until 14 March 2028); Poland (Resolution 229/NQ-CP, until 14 August 2028); Romania (Resolution 229/NQ-CP, until 14 August 2028); Russia (Resolution 44/NQ-CP, until 14 March 2028); Slovakia (Resolution 229/NQ-CP, until 14 August 2028); Slovenia (Resolution 229/NQ-CP, until 14 August 2028); South Korea (Resolution 44/NQ-CP, until 14 March 2028); Spain (Resolution 44/NQ-CP, until 14 March 2028); Sweden (Resolution 44/NQ-CP, until 14 March 2028); Switzerland (Resolution 229/NQ-CP, until 14 August 2028); United Kingdom (Resolution 44/NQ-CP, until 14 March 2028).
Elite Trip is not a government agency and does not issue visas, insurance or permits.
Cookies keep you signed in and help us see which pages are useful to travellers. Accept them, or decline and keep only what the site needs to work. The details are in ourPrivacy PolicyandCookie Policy.
