“Brilliant experience and exceptional service from start to finish. The staff genuinely go above and beyond, and nothing is ever an...” · 10.0, Sat 8 Aug
Friendly and attentive staffGuests say so in their reviews.
Great location near attractionsGuests say so in their reviews.
Comfortable roomsGuests say so in their reviews.
Your Elite desk Replies in about 2 minutes · knows this hotelWhatsApp
Air conditioning · TV · Minibar · All 21 room features ▾
1 Queen Bed
172 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Turndown service
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No windows, no rollaway/extra beds available, bed sheets not available
Non-Smoking
Minibar
Shower
Safety deposit box
TV
Telephone
Air conditioning
Bathrobe
Desk
Private bathroom
Slippers
Electric kettle
Bottle of water
Room service (limited hours)
Wheelchair accessible
Daily housekeeping
Turndown service
Free WiFi
No windows
No rollaway/extra beds
Free cribs/infant beds
Bed sheets not available
Junior Room
1 Queen Bed16 m²Sleeps 2Free Wi-Fi
Air conditioning · TV · Minibar · All 20 room features ▾
1 Queen Bed
172 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Turndown service
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Air conditioning · TV · Minibar · All 40 room features ▾
This room offers a window with view of the street.
Minibar
Shower
Safety deposit box
TV
Telephone
Air conditioning
Hair dryer
Bathrobe
Mini-fridge
Refrigerator
Desk
Seating Area
Toilet
Private bathroom
Heating
Dressing room
Slippers
Sofa
Hardwood or parquet floors
Electric kettle
Tumble dryer
Wardrobe or closet
Entire unit located on ground floor
Upper floors accessible by elevator
Clothes rack
Toilet paper
Bottle of water
Trash cans
Cots
Shampoo
Conditioner
Body soap
Shower cap
Adapter
Feather pillow
Accessible by lift
Lockers
Smoke alarm
Fire extinguisher
Key access
Suite
1 King bed25 m²Sleeps 3 + 2 childrenCity ViewFree Wi-Fi
Air conditioning · TV · Minibar · All 19 room features ▾
1 King Bed OR 2 Twin Beds
269-sq-foot room with city views
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Turndown service
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Air conditioning · TV · Minibar · All 20 room features ▾
1 Queen Bed and 1 Twin Bed
301 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Turndown service
Bathroom - Shower, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Minibar
Shower
Safety deposit box
TV
Telephone
Air conditioning
Bathrobe
Desk
Private bathroom
Slippers
Electric kettle
Bottle of water
Room service (limited hours)
Wheelchair accessible
Daily housekeeping
Turndown service
Free WiFi
No windows
Free cribs/infant beds
Bed sheets not available
Superior Family Room
1 Twin bed, 1 Queen bed28 m²Sleeps 4 + 1 child
Air conditioning · TV · Minibar · All 40 room features ▾
This room has air conditioning, a sofa and an attached bathroom. Room has no window.
WiFi availableFree WiFi FreeParking {'selfParking': True, 'free': Non-smoking roomsAir conditioning24-hour front deskRestaurantRoom serviceFamily roomsLift / ElevatorLaundryLuggage storageExpress check-in/check-outAirport shuttleSafety deposit boxBarTour deskCar hireBreakfast in the roomMassage servicesSpa/wellness centerDaily housekeepingAirport shuttle (additional charge)Shuttle service (additional charge)Special diet menus - on requestKid-friendly buffetWine/champagneAirport drop offAirport pick upFruitsSteam roomShuttle serviceStaff adhere to local safety protocolsLaundry washed per local authority guidelinesGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedCashless payment availableFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during stayProperty cleaned by professional cleaning companiesFood delivered to guest roomDelivered food - securely coveredThermometers for guests provided by propertyWalking toursBreakfast takeaway containersBike toursTour/class on local cultureCooking class
From the airport (HAN) our transfer with a named driverBook
What guests say
10.0
Excellent 911 verified reviews
Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage10.0
Overall Experience10.0
In short. Rooms are clean and well-maintained, as mentioned in reviews.
Visser, NL · Family10.0
Fri 23 Oct
+ De ligging is perfect
Christine, AU · Couple9.0
Tue 13 Oct
Great hotel with fantastic staff+ The property was well maintained and the facilities were excellent.
The staff were extremely helpful and advised us on things to do in Hanoi that were fantastic− There was a little bit of street noise
Abi, United Kingdom · Family10.0
Fri 18 Sep
Returning guest+ Amazing hotel, very clean rooms , super professional stuff at the reception most especially Alex and Celia. Celia was super amazing to our children and made us feel very welcomed. The hotel is located in a very good spot and has one of the most amazing...
kimberly, AU · Couple9.0
Mon 7 Sep
Fantastic+ Fantastic hotel, central location, amazing staff and super clean. The air conditioning is the best compared to all the other hotels so far. We are currently staying here and the lovely staff upgraded our room, brought cake and decorated the room for my...− Nothing
van Swieten, NL · Solo9.0
Fri 28 Aug
+ Service, location, price quality,− Theres nuttin to say
KuuKulgur, EE · Family10.0
Sun 23 Aug
A brilliant, thoughtful stay with wonderful staff — the only downside was patchy wifi.+ The staff were exceptional. When my wife mentioned it was her birthday, they went out of their way to upgrade our room from a non-window room to one with a view, and decorated it with balloons — such a thoughtful touch that really made the stay special....− The wifi was a bit hit or miss. The connection would occasionally drop or get throttled to the point that YouTube streams dropped to 240p.
Alan, United Kingdom · Couple10.0
Thu 13 Aug
Always our go to hotel in Hanoi+ Always our choice in Hanoi− Nothing
Alan, United Kingdom · Solo10.0
Thu 13 Aug
Will be staying here again+ First time visitor and excellent hotel− Nothing
Iris, IL · Solo7.0
Wed 12 Aug
Sure there are better hotels to book+ The location− We goy a room without a window although it was not mentioned on booking. They couldnt change but offered a discount. In the end due to vat that they added we payed the same. We were very dissapinted
jass99410.0
Sat 8 Aug
A truly great experience+ Brilliant experience and exceptional service from start to finish. The staff genuinely go above and beyond, and nothing is ever an inconvenience for them. Everyone is incredibly respectful, friendly and attentive, taking their time with you and making a...
No reviews of this kind yet.
Questions
What time is check-in?From 02:00 PM to 12:00 AM
Can my child stay?Children welcome
Are pets allowed?No
Is there parking?{'selfParking': True, 'free': False, 'chargeMode': 'charges_apply', 'feeAmount': None, 'feePeriod': None, 'location': No
Host
Not Available Hotels · You book through Elite Trip; the desk answers on WhatsApp before and during your stay. The hotel's phone is on your voucher.
About the hotel
Luxurious Accommodations
JM Marvel Hotel & Spa in Hanoi offers air-conditioned rooms with modern amenities like flat-screen TVs and free WiFi. Some rooms even feature terraces and city views, providing a touch of luxury and comfort for guests.
Convenient Services
Guests can enjoy the convenience of room service, a 24-hour front desk, airport transfers, and car rental services. Whether you need assistance or looking to explore the city, the hotel's services cater to all your needs.
Prime Location
Situated near popular attractions like St. Joseph Cathedral and Hoan Kiem Lake, JM Marvel Hotel & Spa is the ideal choice for travelers interested in exploring the vibrant city of Hanoi. Book your stay now and experience luxury and convenience in the heart of the city.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Bring the passport you book with; the hotel checks it at check-in.
iPaid to the government of Vietnam, not to us
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These are not in your Elite Trip price and we do not sell them. You pay each one to the authority named, on its own site or at the gate. Checked 2026-10-25; rules change, so read the official page before you fly.
Vietnam e-visaUSD 25 single entry, USD 50 multiple entry
Who
Every nationality not on the visa-free list below. 45-day visa-free entry: 12 countries under Resolution 44/NQ-CP and 12 European countries under Resolution 229/NQ-CP.
Apply before you fly, usually 3 working days. You apply yourself: only a Vietnamese organisation listed under Article 16b may file on your behalf.
Passports that enter Vietnam visa-free for 45 days (24 countries)
Belgium (Resolution 229/NQ-CP, until 14 August 2028); Bulgaria (Resolution 229/NQ-CP, until 14 August 2028); Croatia (Resolution 229/NQ-CP, until 14 August 2028); Czech Republic (Resolution 229/NQ-CP, until 14 August 2028); Denmark (Resolution 44/NQ-CP, until 14 March 2028); Finland (Resolution 44/NQ-CP, until 14 March 2028); France (Resolution 44/NQ-CP, until 14 March 2028); Germany (Resolution 44/NQ-CP, until 14 March 2028); Hungary (Resolution 229/NQ-CP, until 14 August 2028); Italy (Resolution 44/NQ-CP, until 14 March 2028); Japan (Resolution 44/NQ-CP, until 14 March 2028); Luxembourg (Resolution 229/NQ-CP, until 14 August 2028); Netherlands (Resolution 229/NQ-CP, until 14 August 2028); Norway (Resolution 44/NQ-CP, until 14 March 2028); Poland (Resolution 229/NQ-CP, until 14 August 2028); Romania (Resolution 229/NQ-CP, until 14 August 2028); Russia (Resolution 44/NQ-CP, until 14 March 2028); Slovakia (Resolution 229/NQ-CP, until 14 August 2028); Slovenia (Resolution 229/NQ-CP, until 14 August 2028); South Korea (Resolution 44/NQ-CP, until 14 March 2028); Spain (Resolution 44/NQ-CP, until 14 March 2028); Sweden (Resolution 44/NQ-CP, until 14 March 2028); Switzerland (Resolution 229/NQ-CP, until 14 August 2028); United Kingdom (Resolution 44/NQ-CP, until 14 March 2028).
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